Plumbing Reviews

Karen Oeters
Karen Oeters
21:53 12 Nov 20
We had a leak in the expansion tank on the water heater which flooded the basement. After calling 7 other plumbers, they were the only company that answered their phone. They scheduled our service right away. The service men that came out were great! They were very efficient and professional. Because of this, we asked them to get us some quotes on other work we need to have done. We will only use Tom Sondergeld Plumbing as our plumber from now on.
Kisha Crume
Kisha Crume
03:16 23 Nov 15
Awesome service!! Will recommend to anyone:-) Very quick also.
Michael Pich
Michael Pich
03:59 08 Nov 16
Tom sondergeld is a loving and respectful man of his word, does the best work and has the best knowledge in plumbing, you can't go wrong with his company, all his employees are very respectful and responsible, and get the job done right and in a quick reasonable time
Larry Peters
Larry Peters
12:11 06 Aug 18
Very friendly and they do supreme work
Shona Casey
Shona Casey
15:20 06 Jun 21
Great work, prompt service.
George Hoyle
George Hoyle
18:20 14 Oct 20
Showed up on time with every thing they needed to get the work done in a timley manner. Thanks again tom great to work with you agsin
*Dodo *
*Dodo *
17:28 14 Jul 22
Great people 🙏 🌹Brian showed up on time and did a great Job and was friendly.
Wayne Lindsey
Wayne Lindsey
23:15 29 Dec 17
Had a busted pipe under the house and had to shut off the water. Tom's guys came out with short notice and got the job done. Thanks guys !!
Great people
Mandy Brown
Mandy Brown
20:26 29 Apr 21
Justin was the tech who came out and did a seamless job of replacing our kitchen faucet. It was straightforward, prompt, and we were pleased with the service provided.
Mark Potts
Mark Potts
17:06 18 Jan 21
TSP we're great people to work with. I had a leak in my line going to the house and had to turn water off at the meter every time we flushed or showered, what a pain. Even though it was New Years Eve, Jim and Darrell came out in the afternoon and dug that line up and repaired the leak. I had a great time with those two guys they were a lot of fun and I couldn't believe they would do that. I thought the price was reasonable too they kept me from having to manually shut off the water during that 4-day weekend and we really appreciate it. Our thanks to Jim, Darrell, Mark, Kim and everybody else I dealt with.
Damon Elmore
Damon Elmore
23:28 10 Jun 22
My wife and I are just completing a 2 year renovation on our Louisville home. During that period of time we have dealt with dozens of contractors and I recently realized that while I was quick to post negative reviews for the contractors we had problems with, I wasn't quite as diligent in recognizing those that met or exceeded our expectations. We had a bathroom added to our basement by Tom Sondergeld Plumbing. Their estimate was fair, they showed up when they said they would, and they did quality work. I would highly recommend them for any of your plumbing needs
Charlene Owen
Charlene Owen
23:36 11 Apr 21
We purchased a new dishwasher and washing machine at Lowe's 3/21. When delivery came, found valves corroded, could not turn off. Never used plumbing, here 15 yrs. Justin came and gave us info. We also asked re the dishwasher so 1 trip could cover all possibilities. Justin said the washer valves were not leaking and in order to update would require major wall cutting much work. Upon cking under sink for turn off. It was tight so we said, fix, so no issues later. Justin was very direct in what steps we could take. Also advising what we needed to do. It was a very satisfying experience and we felt trust in the whole trip. Thanks for the response and customer service. I will refer people to this company because I feel we can trust and depend on Sondergeld. Thanks.
Lizzy Romstadt
Lizzy Romstadt
12:27 09 Aug 18
TSP Plumbing is amazing! I called them at 10am Saturday and they were at my house 30 minutes later. They were fast and professional! I highly recommend TSP 🙂
Sam Natalino
Sam Natalino
19:46 20 Apr 21
They were fast to come out. Went into great detail explaining to us what the previous homeowners had installed incorrectly, what the building codes were related to our project, needed to be done to get the plumbing up to code and why it needed to be done. Shane was very accommodating and their team did. It leave until the job was complete. Plan on using them for the basement project I’m the coming months.
phoebe reid
phoebe reid
21:53 27 Mar 18
I had a plumber come to my house recently from Sondergeld Plumbing to fix a broken toilet valve and check on some leaks. He was polite and professional and did a great job. I will be calling Sondergeld again whenever I need a plumber.
Jack Mann
Jack Mann
12:18 18 Apr 19
Great friendly service.
LeAnna Mudd
LeAnna Mudd
16:51 10 Jul 19
My sump pump in the basement was giving off an awful smell, along with bath water draining out into my backyard instead of through the sewer line. I had three different plumbing companies out to try and figure out what the problem was, and what needed to be done to fix it. Each one told me what they "thought" it might be, but couldn't give me a definitive answer. My neighbor recommended I call Tom Sondergeld plumbing. Tom came out and was able to diagnose the problem, as well as give me a price for the job right then and there. Two weeks later, two of his employees came out to my house and were able to fix it. The issue was a cracked cast iron pipe below the basement floor. One plumbing company told me I'd have to have all the plumbing re-ran and would be somewhere in the range of $2-$3000. That wasn't even the issue, and after it was all said and done it cost me less than $900. I am very impressed with this company, and would definitely recommend them to friends and family.
Robert Watkins
Robert Watkins
22:31 25 Jan 21
After speaking on the phone, they gave me a rough idea of the cost. After coming out and talking to me and assessing the work, I was given an estimate. They then did the work in a very professional manner. I had all of my questions answered and am very happy that I chose Tom Sondergeld to replace my old water heater with a tankless system. Highly recommended for anybody needing plumbing work.
Cindy Bennett
Cindy Bennett
20:57 22 Jan 20
The office was extremely pleasant and kept me informed of the arrival of the plumber. The water heater was installed in a way that gave me more room in the laundry room and I never asked for it. And my house was as clean as when they found it. I would highly recommended Tom Sondergeld Plumbing for all your plumbing needs. Excellent job.
Conner Forrest
Conner Forrest
17:11 11 Nov 20
Justin showed up on time, was very professional and solved my problem quickly. The company is transparent and I knew exactly what he was doing at each step. Great local business. Highly recommended.
Toni Williams
Toni Williams
20:07 21 Sep 21
Tom Sondergeld Plumbing replaced my 30 year old shower faucet today. Jim and Laura we ABSOLUTELY AMAZING!!! They took off their shoes every single time they came in and out, they both wore masks, and they both we very personable! Things have been difficult for all of us these last 18 months so meeting two talented, kind, & considerate people was such a joy! Soooooo looking forward to my new shower 🚿 and THANKS FOR SENDING JIM & LAURA!
Babs Kosko
Babs Kosko
15:40 24 Apr 20
Awoke to realize we had no hot water. Since the gas heater was 25y/o, figured, it was time to RIP. Phoned Tom Sondergeld Plumbing at my daughter’s suggestion at 7am. By 8:30a, a technician, Jack, arrived. By 11:30, old was removed, code upgrades for gas lines, and drainage were met, and new water heater retrieved, and installed. Voila! We were back in business. Guess where our stimulus money was spent?! Grateful for the fantastic, efficient, pleasant service rendered during quarantine! . Will definitely phone them for any future needs!
Sherry K
Sherry K
16:02 16 Jul 20
They were able to send someone out same day I called! I explained to Josh the toilet issues ( waterline leaking from wall , something wrong inside tank) he looked at it and knew exactly how to fix. And he also installed my New kitchen faucet. Very nice polite person. Thanks Josh!
Conner Forrest
Conner Forrest
17:13 11 Nov 20
Justin showed up on time, was very professional and solved my problem quickly. The company is transparent and I knew exactly what he was doing at each step. Great local business. Highly recommended.
Troy Hainline
Troy Hainline
15:42 23 Mar 15
Tom Sondergeld Plumbing is by far the best plumbing company around Louisville! Tom's knowledge and professionalism is unequaled. It's great to know we have someone like Tom for all our plumbing needs.
Scott Bowling
Scott Bowling
18:26 05 Mar 15
Best plumbing company in the city, I would never call anyone else.
Travis Mialback
Travis Mialback
16:47 15 Jan 16
Just recently, we had a leak in our basement from the water heater. Other plumbing companies told us the only way to fix it was to replace it. With their 24 hour service Tom had someone out to our house at 7 AM the next day. They fixed the leak at a quarter of the cost compared to others.If you ever need a plumbing contractor in a hurry and you want the job done right, the first time. CALL TOM!
Terry Vincent
Terry Vincent
14:04 02 Mar 22
Very clean, organized and professional staff
Linda Passmore
Linda Passmore
14:00 18 Aug 22
I highly recommend this place of business..we called and talked to Lisa who was very professional and nice and gave us a lot of help..the plumbers that showed up were very professional and did a beautiful job putting in an excess door..working on our walk in tub and putting in our new hot water tank..they did it in a timely manner the people are great to talk to and they cleaned up their mess..I love this place.
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